nbajibet's Privacy Policy

1.1 Identity Information

At the time of account registration, we collect the following information about you:

• Full name and date of birth
• Email address and mobile number
• Residential address
• National ID card or passport number (for identity verification)
• Username and password

1.2 Financial Information

We store the following financial information for the purpose of processing transactions:

• bKash, Nagad, Rocket or Upay account number
• Deposit and withdrawal history
• Transaction amount and date
• Wallet balance information

1.3 Technical Information

The following information is collected automatically while you use our platform:

• IP address and device type
• Browser version and operating system
• Cookie and session data
• Time of site access and time spent
• Click patterns and navigation information

1.4 Gaming Activity Information

To improve your gaming experience and ensure responsible gaming, we collect:

• Game play history and results
• Bet amount and duration
• Win and loss records
• Bonus and promotion usage information

2.1 Service Delivery and Operations

The information collected from you is primarily used for the following purposes:

• Creating and managing your account
• Processing deposit and withdrawal transactions
• Providing bonuses and rewards
• Assisting you through our support team
• Ensuring a safe and fair gaming environment

2.2 Security and Fraud Prevention

We use information to ensure the security of our platform and to prevent fraudulent activity:

• Identity verification and age confirmation (21+ verification)
• Detection of suspicious transactions
• Taking anti-money laundering (AML) measures
• Preventing the use of multiple accounts
• Preventing unauthorized access

2.3 Service Improvement and Analysis

To further improve our services and personalize your experience, we use:

• User behavior analysis
• Platform performance evaluation
• Supporting the development of new games and features
• Identifying and resolving technical issues

2.4 Communication and Notifications

We may contact you regarding the following matters:

• Important notifications related to your account
• Transaction confirmation messages
• Technical support and updates
• Promotional offer information, if you have given consent
• Notifications of changes to the privacy policy or terms and conditions

3.1 Authorized Third Parties

We do not sell your information to any third party. However, limited information may be shared in specific circumstances:

• Payment processors: Only the information necessary to complete transactions with mobile banking services such as bKash, Nagad, Rocket and Upay.
• Technology service providers: With providers of server hosting, data analytics, and customer support software, who operate under strict confidentiality agreements.
• Game providers: Only the information necessary to operate gaming services with companies such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft.

3.2 Legal Obligations

Information may be shared with legal authorities in the following circumstances:

• In response to a valid request from law enforcement agencies
• To assist in financial crime investigations
• To comply with court orders
• At the request of anti-money laundering regulatory bodies

If such information is disclosed, we will make every effort to notify you in advance, unless prohibited by law.

4.1 Use of Cookies

Cookies are small text files stored on your device. nbajibet uses cookies for the following purposes:

• Essential cookies: To maintain login sessions and ensure security.
• Functional cookies: To remember your preferences and language settings.
• Analytics cookies: To understand site usage patterns, which helps us improve our services.

4.2 Cookie Controls

You can control cookies by changing your browser settings. Please note that disabling certain cookies may cause some features of the platform to not work properly. Most modern browsers provide options for managing cookies — you can find more details in your browser's help section.

5.1 Security Measures

nbajibet uses industry-standard security technologies to keep your information secure:

• SSL (Secure Socket Layer) encryption — secures all data transfers
• AES-256 data encryption — keeps stored information secure
• Two-Factor Authentication feature
• Round-the-clock security monitoring system
• Regular security audits and vulnerability testing
• Limited staff access — only authorized personnel can view data

5.2 Data Retention Period

We store your information according to the following policy:

• All information is stored while the account remains active.
• Even after account closure, data may be retained for a minimum of 5 years for legal and regulatory reasons.
• Financial transaction records are retained for the period required by law.
• When the need for retention ends, data is securely deleted.

Policy for Those Under 21

nbajibet is intended only for individuals aged 21 or older. We do not knowingly collect information from anyone under 21. Age verification is mandatory at the time of registration.

If it comes to our attention that information from a minor has been collected, we will immediately close that account and delete all associated data. If you are aware of a minor using our platform, please notify us at [email protected].

8.1 Policy Updates

nbajibet may update this privacy policy from time to time. Changes will be published on this page and the "Last Updated" date will be revised. For significant changes, we will send a notification to your registered email.

Continuing to use the platform after changes have been made will be considered as your acceptance of the new policy. We therefore recommend checking this page regularly.

8.2 Contact Us

If you have any questions, concerns, or complaints regarding this privacy policy, please get in touch with us:

• Email: [email protected]
• 24/7 Live Chat: Through our website

Our privacy team will respond to your request as soon as possible. For more information, you can visit our FAQ page or Terms & Conditions.